Blogs and Papers

What is Fatigue and How Do You Prevent It? [blog]

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So what is fatigue? The short answer is that Fatigue is a state of physical or mental impairment that results in reduced alertness. It is a result
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Constructive influence: The key to true leadership [Blog]

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True leaders achieve lasting results by leveraging constructive influence to positively shift mindsets. Here are the 5 principles to apply.
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Dealing with Stress in the Workplace

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Stress impacts us all at some point or another, and it can lead to serious problems both in the workplace and in individual lives.
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Dealing with Delegation – How to Get the Best out of Your Team

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Delegation is a skill that should be front and centre in a manager’s arsenal, but more often than not this skill is not utilised.
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The ‘Make or Break’ Factor with UX Project Success

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While UX presents itself as a perfect means to an end in achieving improved efficiency and performance, this change process requires effective management in order to be successful.
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The Art of Listening: Effective Communication as a Leader

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Effective communication can be boiled down to four factors; your message, your audience, your ability to listen, and your ability to build trust.
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Make Time to Prepare for Critical Conversations

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So often, when delivering important information to a colleague, the effective transfer of knowledge is prevented by the way the information is communicated. When this happens, the content of the message is lost, and we find ourselves engaging in conversations with minimal impact...
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Virtual Teams – From Communication Catastrophe to Online Optimisation

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What do SAP, IBM and General Electric have in common? All three industry leaders have effectively created and capitalised on virtual teams.
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Dealing with Communication Barriers

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Do you find some people easier to communicate with than others? Ever feel like you’re just not connecting with someone in a conversation? Here are some effective strategies to navigate communication barriers...
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