Establish
Once the transition has been accepted, organisations will begin to ‘establish’ and evolve into their new ways of working.
Staff Emotions | Optimism for the opportunities in the new ways of working
Sense of freedom and agility Appreciation for flexibility Discomfort with some changes being made |
Expected Behaviours | Suggesting or trying new ideas or ways of working
Thinking more expansively Some resistance or frustration about new ways of working Heightened underlying tensions or differences in communication styles come to the fore |
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Risks | Complacency or denial about changes that need to be made
Staff experiencing sadness about loss of contact |
Leadership Challenge | Ensuring sustainability – making difficult decisions
Holding difficult conversations Expressing pride in efforts to reorganise Keeping teams motivated Providing direction / clarity on the way forward Establishing clear expectations regarding behaviour, delivery, and engagement |
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Business Challenge | Keeping safety of employees at forefront of conversations
Providing clarity about what is known and unknown Making changes to roles and responsibilities Determining opportunities for revenue making |
Recommended Action | Virtual learning sessions on resilience, team communication and engagement
Webinar: Managing introverts/extroverts remotely (DISC style) One on one resilience coaching Career transition coaching |
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Additional Resources