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Tips for leading a hybrid team

Recent research findings suggest that hybrid working arrangements could see Australia’s economy grow by $18 billion and create 42,000 extra jobs over the next decade while workplaces adopting a hybrid working model are likely to see material increases in revenue, productivity and innovation.

Employees value the flexibility of remote working and many report a hybrid work environment has led to improvements in mental health.

With tangible benefits for both employers and employees, the transformation of our ways of working has commenced.

Here are a few tips to help leaders navigate the challenges:

  1. Build trust and inclusion

Be authentic and lead with compassion. Create an environment where employees feel valued and safe to raise issues without judgement. Consider if processes, technology and communication methods are appropriate and effective for both remote and in office environments. Make sure that all employees are treated equally and with respect regardless of their working arrangement.

  1. Communication

Consider if your current communication channels meet the needs of both cohorts. Be clear in your communication with the team and remember that nuance is often lost in email. A quick discussion, in person or via a phone or video call could be the best option.

Stay connected with the team by scheduling regular team and one on one meetings.

  1. Set clear expectations

Remote working encourages employee autonomy. Leaders can’t control everything all the time and rely on their employees to self-manage.

Set a clear understanding of what’s expected and empower employees to achieve the required outcomes. Encourage, coach and mentor your employees to grow and be timely in addressing underperformance.

  1. Build the team

Creating a strong, cohesive hybrid team requires effort. Create an environment that encourages collaboration among the team. Schedule social events for when the team is working remotely and also when they are together on site. Most importantly, have fun!

  1. Check in regularly

It can be harder to pick up potential issues like burnout or lack of motivation when an employee is working remotely. Check in regularly, get to know your team well and listen to understand.

While the future of work may present some challenges, it also provides great opportunities for reflection, learning and improvement.

If you are looking to build leadership capability or develop a high performing hybrid team in your organisation in 2022, get in contact with TMS Consulting at

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TMS Consulting